Provision of services accessible via service vouchers – 2025–2027 period

The organisations included in the relevant provincial list of organisations providing services accessible via Service Vouchers must comply with the Criteria and procedures for the implementation of Service Vouchers approved by Provincial Executive Resolution No. 2066 of 13 December 2024, as amended by Resolution No. 310 of 28 February 2025, by Resolution No.  2110 of 19 December 2025, Resolution No. 487 of 10 April 2026 and, most recently, amended by Resolution No. 1290 of 28 August 2026.

Service Vouchers forreconcilingwork commitments with family care enable eligible families to reduce the costs of education, childcare and care services for children up to the age of 14 (or under 18 in the case of children with disabilities, learning difficulties or situations of particular hardship certified by the relevant professionals), which are complementary to the public services provided for the same purpose within the province, subject to a personal financial contribution of at least 2 per cent or 5 per cent (depending on the child’s age) of the cost of the service eligible for funding.

Please note: From 23 December 2024, the procedure for submitting applications for inclusion in the List of Providers authorised to deliver services purchasable via Service Vouchers for the three-year period 2025–2027 is open. Applications for inclusion in the List will be accepted until 30 September 2027.

The Service Vouchers are funded by the resources of the Autonomous Province of Trento’s ESF+ Programme 2021–2027, with co-financing from the European Union – the European Social Fund Plus (40 per cent), the Italian State (42 per cent) and the Autonomous Province of Trento (18 per cent). Given the significance of this scheme, the Service Vouchers have been identified in the Programme asOperations of Strategic Importance.

Service Vouchers must beactivated within 180 daysof their issue, and the service mustbe completed within 12 monthsof activation.

The activityreportmust be submitted within 180 days of the completion of the work-life balance support services provided in relation to each Voucher.

Within 90 days of receiving the documentation, the Ad Personam Multifunctional Centre will confirm the breakdown of costs claimed for the service provided or will highlight any discrepancies; only thereafter may the Service Provider submitatax-validinvoice or expense claimto the Provincial Administration for settlement.

Organisations providing educational, care and childcare services for minors, which can be accessed via service vouchers, are required to comply with certain obligations regarding visibility, transparency and communication, summarised on the page “Obligations regarding visibility, transparency and communication in force for the period 2025–2027’, with the aim of promoting and raising awareness of the EU’s contribution.

Organisations accredited to provide services that can be accessed using Service Vouchers.

To viewthe list of organisations authorised to provide educational, care and childcare services that can be purchased using Service Vouchers cclick here.

Up-to-date information on the accreditation process is available on theService Voucher Accreditation page– period 1 January 2025 to 31 December 2027. 

The administration of obligations relating to service vouchers is carried out almost entirelydigitally, via the dedicated ‘Reserved Area for Service Providers’.

The main stages of the process are set out below:

1. Submit the price list for the services provided that can be purchased using Service Vouchers;
2. Digitally create a PES(Service Provision Plan);
3. Initiate and deliver the services available via Service Vouchers;
4. Report ontheservices utilised via Service Vouchers.

The administration of obligations relating to Service Vouchers is carried outalmost entirelydigitally, via the dedicated Reserved Area for Service Providers, covering the submission of price lists, the processing of P.E.S. documents and the preparation of payment requests.

The documentation to be submitted with payment requests consists of:

In the case of a progress-based payment claim:

• the Statement of costs claimed for the service provided, generated by the IT system, to which the following must be attached for each Voucher included:

1. Application for payment against progress;
2. A brief report on the provision of the service in accordance with the terms and conditions of the PE.S.;
3. The original paper attendance register used in the event of an offline situation, duly completed and signed by both the Service Provider and the child’s parent or carer. In the case of an electronic register, this document shall be extracted directly from the IT management system;
4. Declaration regarding the children’s vaccination status (Group A and Group B).

In the event of a request for payment of the balance:

• the Statement of costs claimed for the service provided, generated by the IT system, to which the following must be attached for each Voucher entered:

1. A request for final settlement generated by the IT system;
2. A brief report on the provision of the service in accordance with the terms and conditions set out and in compliance with the PES, generated by the IT system;
3. The original paper attendance register used in the event of an offline situation, duly completed and signed by both the Service Provider and the child’s parent or carer. In the case of an electronic register, this document will be extracted directly from the management IT system;
4. A statement of account generated by the IT system, detailing the public contribution and the private co-payment;
5. Confirmation of the provision of childcare services upon completion of the service, drawn up by the holder of the Service Voucher;
6. A declaration regarding the children’s vaccination status (Group A and Group B);
7. A copy of the insurance policies taken out.

2025–2027