Description
Entities that provide services that can be used through Service Vouchers are required to digitally create, for each minor and for each activity provided, a Service Delivery Project to be signed and proposed to the requesting parent, who must then validate it within his/her Service Voucher application.
On the basis of the fee schedule applied, the PES details the cost of the service requested, the share covered by the Voucher (based on the applicant's weekly workload, the maximum amounts that can be financed and the minimum co-participation for each age group of the child) and the remaining share to be paid by the family. It is important to pay attention to the annual amount that can be allocated to the applicant on the basis of the ICEF for Service Vouchers and what has already been allocated with any previous applications.
For information on the complete process to be followed for the "Provision of services through Service Vouchers", please consult the following pages:
- Provision of services through Service Vouchers - period 2022-2024
- Provision of services through Service Vouchers - period 2025-2027
Restrictions
The services, to be activated within 180 days from the issue of the Voucher, must be provided as provided for in the relevant PES and be completed within 12 months from activation, after which the Voucher becomes unusable.
Modifications are possible, subject to authorisation by the Provincial Administration through the Ad Personam Multifunctional Structure, in the following cases
- change of the Service Provider, exclusively in exceptional cases, due to the objective impossibility of utilising all or part of the services initially envisaged, subject to the release by the original Service Provider of the unused portion of the Service Voucher;
- change in the type of services requested, in whole or in part, if the minor who is the beneficiary of the services is no longer of the age required, or if a new minor is added, or if the applicant and the Granting Body agree on a different service arrangement for the same minor (e.g. change of location, changes in attendance, etc.).
In both cases, it is necessary to resubmit the PES to the Ad Personam Structure, jointly signed by the Responsible Party and the holder of the Service Voucher, through the online management system. For the modalities, please refer to the relevant Variations and Release Manual.
Additions to the amount envisaged by the PES are never allowed. In the event of a reduction of at least 30% in the costs of the services, the Managing Authority may ask the Voucher holder for compensation equal to 10% of the initial value of the Voucher itself.
