Provision of services through Service Vouchers - period 2025-2027

Organisations included in the provincial list of entities that provide services through Service Vouchers must follow the Criteria and methods for the implementation of Service Vouchers approved by Resolution G.P. no. 2066/2024, amended by Resolution no. 310 of 28 February 2025.

The Service Vouchers for the reconciliation of work commitments and family care allow families meeting the requirements to reduce the costs of education, custody and care services for minors up to the age of 14 (or under 18 in the case of minors with disabilities, learning disorders or situations of particular hardship certified by the competent personnel) in addition to the public services provided for the same purpose in the provincial territory, against a personal financial contribution of at least 2% or 5% (depending on the age of the minor) of the cost of the service eligible for funding.

Please note: As of 23 December 2024, the procedure to apply for inclusion in the List of Entities qualified to provide services that can be acquired through Service Vouchers for the three-year period 2025-2027 is open. The possibility of inclusion in the List will be active until 30 September 2027.

The Service Vouchers are financed with the resources of the 2021-2027 ESF+ Programme of the Autonomous Province of Trento, with co-financing from the European Union - European Social Fund plus (40%), the Italian State (42%) and the Autonomous Province of Trento (18%). Given the relevance of this measure, Service Vouchers have been identified in the Programme as Operations of Strategic Importance.

Service Vouchers must be activated within 180 days of their issue and the service must be completed within 12 months of activation.

Activity reports must be filed within 180 days from the end of the conciliation services provided related to each Voucher.

Within 90 days from the receipt of the documentation, the Ad Personam Multifunctional Structure shall confirm the Statement of Costs requested for the service provided, or it shall report any discrepancies; only then may the Granting Body submit to the Provincial Administration the invoice or fiscally valid expense report for the balance.

The Bodies providing care and custody educational services for minors that can be acquired through the Service Vouchers are required to comply with certain obligations regarding visibility, transparency and communication, which are summarised on the page "Visibility, transparency and communication obligations in force for the period 2025-2027", with the aim of highlighting and publicising the EU contribution.

Entities accredited to provide services that can be acquired through Service Vouchers.

To consult List of Entities accredited to provide care and custodial services that can be acquired through Service Vouchers cclick here.

Updated information on accreditation procedures is available on the page Service Voucher Accreditation - period 1 January 2025 - 31 December 2027.

The management of fulfilments related to Service Vouchers is carried out almost entirely in digital mode, from the Issuing Bodies reserved area.

Below are the main management steps:

1. Depositing the price list relating to the services provided that can be acquired by means of Service Vouchers;
2. Digitally create a PES (Service Delivery Project);
3. Launch and deliver the services available through Service Vouchers;
4. Report the services utilised through Service Vouchers.

The management of fulfilments related to Service Vouchers is carried out almost entirely in digital mode, from the Issuing Entities reserved areafor filing rate schedules, processing P.E.S. and preparing payment requests.

The documentation to be submitted for payment requests consists of:

In the case of a request for payment by progress:

• The Schedule of requested costs for the service provided, generated by the computer system, to be attached for each Voucher entered:

1. Application for progress payment;
2. Brief report on the performance of the service in accordance with the PE.S.;
3. Original paper attendance register used in the case of off-line services, duly filled in and signed by both the Paying Authority and the minor's parent/ carer. In the case of an electronic register, this document will be extracted directly from the management IT system;
4. Declaration regarding the children's vaccination compliance (band A and band B).

In the case of a balance request

• Statement of the costs requested for the service provided, generated by the computer system to be attached for each voucher entered:

1. Application for balance payment generated by the computer system;
2. Brief report on the performance of the service in the terms and conditions indicated and in compliance with the PES, generated by the IT system;
3. Original paper attendance register used in the case of off-line, duly filled in and signed by both the Paying Authority and the minor's parent/ carer. In the case of an electronic register, this document will be extracted directly from the computer system;
4. Statement of account form generated by the computer system, which gives an account of the public share and the private co-participation share;
5. Confirmation of service provision at the end of the service drawn up by the holder of the Service Voucher;
6. Declaration regarding the children's vaccination compliance (band A and band B);
7. Copy of the insurance policies taken out.

Period 2025-2027