Multiservices: subsidies for permanence in 2025

Shops that carry out the retail activity of foodstuffs and basic necessities or public business and that, in addition to their main activity, also provide the accessory services envisaged by the relevant regulations (so-called multi-service activities) useful to the local population, in localities otherwise lacking commercial services of the same type, may apply to the Province for the contributions indicated in the following table in Article 7, paragraph 1 of the criteria approved by the Provincial Council Resolution No. 2222 of 23 December 2024

Before starting the multiservice activity, the business is obliged to display the relevant sign outside the local operating unit concerned in order to benefit from the contribution.

Food and basic necessities retail businesses must deal with the minimum assortment required by Art. 1 of the criteria.

Multi-service activities are the following

1. services provided in agreement with public bodies;
2. free assistance service for telephone or on-line booking of specialist medical examinations for the benefit of applicants;
3. free service for printing medical reports and assistance in accessing the 'Three Cs' citizen's medical record for the benefit of applicants;
4. free delivery point service for medicines sent in a registered sealed envelope from pharmacies operating in neighbouring centres;
5. free centre service for the collection and subsequent dispatch of correspondence in built-up areas without a post office, subject to a special agreement with the postal service provider;
6. payment services (car tax, utility bills, etc.);
7. free home shopping delivery service in the locality where the local operational unit of the business establishment operates;
8. ATM service;
9. sale of fresh and/or frozen, preserved, prepared, packaged meat;
10. free Internet access service via Wi-Fi network that can be used with user-owned peripherals;
11. free over-the-counter parcel pick-up service in the presence of staff;
12. telephone top-up service for at least two of the main mobile phone operators;
13. sale of daily newspapers and magazines;
14. free internet browsing service and access to electronic mail via a PC workstation; free telefax and photocopying service open to the public;
15. sale of at least ten references of organic and/or coeliac products;
16. sale of at least ten references of Trentino and/or fair trade products;
17. bicycle hire service (electric and/or muscle);
18. free battery charging service for electric bicycles.

For commercial establishments engaged in food retailing and basic necessities only, the above-mentioned contributions may be increased, in the case of a replacement service (home delivery of groceries in a locality where there are no food and basic necessities retail outlets, other than the locality in which the business outlet is located and at least 2 km away from the outlet) up to a maximum of €1,000.00 (€500.00 per locality served).

The replacement service must be provided in the calendar year preceding the year in which the grant application is submitted for at least 3 full and consecutive months and for at least 3 days a week and documented by means of an appropriate register (see fac simile under Forms).

The map of "multi-service" businesses in the province is made available.

Multi-service activities carried out without prior display of the sign outside the point of sale will not be facilitated.

In order to qualify for the grant, the enterprise must have the distinctive sign of multi-service activity displayed outside the business for which the grant is requested, and meet the following requirements

• be registered in the Trento Companies Register
• have its registered office and/or local operating unit in the provincial territory
• have no pending bankruptcy proceedings;
• a turnover for the financial year referring to the last financial year closed on the date of submission of the application of no more than Euro 591,560.00;
• AWUs (Annual Work Units) not exceeding 2.5, excluding proprietors, family workers and apprentices
• a sales area between 50 and 300 square metres for food and basic necessities retail shops or a sales area between 40 and 300 square metres for public establishments
• daily opening hours of at least 3 hours for at least 6 days a week, or 5 days, of which at least one must be open both in the morning and in the afternoon for a total of at least 6 hours divided between morning and afternoon
• not having gaming machines pursuant to Article 110, paragraph 6, of RD 773/1931 and LP 13/2015.

The locality in which the establishment is located must then meet these requirements

• have a minimum of 100 inhabitants (only in the case of contributions for particularly disadvantaged localities minimum of 5 and maximum of 100 inhabitants)
• have no other establishments of the same type
• be at least 2 km by road from any other permanent business of the same type, except in the case, previously certified by the competent municipality, where the other business of the same type is located less than 2 km away, but in an isolated position with respect to the inhabited centre, and in any case at a distance of no less than 500 m from any other permanent business of the same type (this minimum distance applies for ordinary multi-service facilities for the activity carried out in 2025, and for SGEI multi-service facilities for the activity carried out in 2026)
• have an altitude of at least 500 m, except for specific and justified situations of isolation or peripheral location, previously certified by the competent municipality (only in the case of aid for particularly disadvantaged localities altitude of at least 800 m).

The application, bearing a revenue stamp and duly completed and signed, must be submitted exclusively electronically to the certified electronic mail(PEC) box of the Department of Commerce, under penalty of inadmissibility.

The application must be accompanied by

• the declaration in lieu of affidavit "de minimis" and/or "de minimis SGEI" aid;
• the information notice pursuant to Articles 13 and 14 of EU Regulation No 679 of 2016;
• any attestation from the competent municipality certifying the isolated location of the commercial establishment(s) that is/are less than 2 km from the applicant commercial establishment and/or the situation of isolation or peripherality of the applicant commercial establishment (the operational units that provide SGEI activities have already provided the attestation at the time of assignment)
• any copy of the conventions for the business units carrying out certain multi-service activities (the business units providing SGEI activities have already provided the conventions at the time of assignment)
• the multiservice activities carried out in the year of application (for companies carrying out ordinary multiservice activities only).

The application must be submitted between 10 January and 28 February each year for the multi-service activity carried out in the previous calendar year.

The interested party is notified of the outcome of the procedure by letter/PEC.

Information on the status of the procedure can be obtained from the competent office (contact details are given in this information sheet).

Failure on the part of the structure to respect the time limit for the procedure may allow the interested party to apply to the Director General of the Department of Crafts, Commerce, Promotion, Sport and Tourism to request the conclusion of the procedure.

Without prejudice to the possibility of appealing to the competent jurisdictional authority, depending on the flaws raised, in the event of a negative outcome it is possible to appeal to the President of the Republic within 120 days from the notification of the measure.