Multiservices: contributions for establishment in 2025

Shops that carry out the activity of retailing foodstuffs and basic necessities or of public exercise and that, alongside their main activity, also provide accessory services (so-called multi-service activities) useful to the local population, in localities that would otherwise lack commercial services of the same type, can apply to the Province for the start-up premium, which, for applications to be submitted in 2026 only, is €30,000.00. Those who start their business in the calendar year preceding the year of submission of the application in a locality where there were no establishments of the same type for more than one year from the date of the start of business of the commercial establishment applying for the setting-up premium are eligible for the premium. Fifty per cent of the setting-up premium is paid once the granting measure has been enforced, and the remaining 50 per cent after one year from the date of adoption of the same measure, subject to verification of the continuation of the multi-service activity.

Before starting the multi-service activity, the enterprise is obliged to display the relevant sign outside the local operating unit concerned in order to be eligible for the grant.

Food and basic necessities retail businesses must deal with the minimum assortment required by Art. 1 of the criteria.

Multi-service activities are the following

1. services provided in agreement with public bodies;
2. free assistance service for telephone or on-line booking of specialist medical examinations for the benefit of applicants;
3. free medical report printing service and assistance in accessing the citizen's medical record 'Three Cs' for the benefit of applicants;
4. free delivery point service for medicines sent in a registered sealed envelope from pharmacies operating in neighbouring centres;
5. free centre service for the collection and subsequent dispatch of correspondence in built-up areas without a post office, subject to a special agreement with the postal service provider;
6. payment services (car tax, utility bills, etc.);
7. free home shopping delivery service in the locality where the local operational unit of the business establishment operates;
8. ATM service;
9. sale of fresh and/or frozen, preserved, prepared, packaged meat;
10. free Internet access service via Wi-Fi network that can be used with user-owned peripherals;
11. free over-the-counter parcel pick-up service in the presence of staff;
12. telephone top-up service for at least two of the main mobile phone operators;
13. sale of daily newspapers and magazines;
14. free internet browsing service and access to electronic mail via a PC workstation; free telefax and photocopying service open to the public;
15. sale of at least ten references of organic and/or coeliac products;
16. sale of at least ten references of Trentino and/or fair trade products;
17. bicycle hire service (electric and/or muscle);
18. free battery charging service for electric bicycles.

The map of 'multi-service' shops in the province is made available.

Multi-service activities carried out without prior display of the sign outside the point of sale will not be facilitated.

In order to qualify for the grant, the enterprise must have the distinctive sign of multi-service activity displayed outside the business for which the grant is requested, and meet the following requirements

• be registered in the Trento Companies Register
• have its registered office and/or local operating unit in the provincial territory
• have no pending bankruptcy proceedings;
• turnover for the financial year referring to the last financial year closed on the date of application not exceeding 608,500.00 euros;
• AWUs (Annual Work Units) not exceeding 2.5, excluding owners, family workers and apprentices
• the sales area between 50 and 300 square metres for food and basic necessities retail shops or the catering area between 40 and 300 square metres for public establishments
• daily opening hours of at least 3 hours for at least 6 days a week, or 5 days, of which at least one must be open both in the morning and in the afternoon for a total of at least 6 hours divided between morning and afternoon
• not having gaming machines pursuant to Article 110, paragraph 6, of RD 773/1931 and LP 13/2015.

The locality in which the establishment is located must then meet these requirements

• have a minimum of 100 inhabitants (only in the case of contributions for particularly disadvantaged localities minimum of 5 and maximum of 100 inhabitants)
• have no other establishments of the same type
• be at least 2 km by road from any other permanent business of the same type, except in the case, previously certified by the competent municipality, where the other business of the same type is located less than 2 km away, but in an isolated position with respect to the inhabited centre, and in any case at a distance of no less than 500 m from any other permanent business of the same type (this minimum distance applies for ordinary multi-service facilities for the activity carried out in 2025, and for SGEI multi-service facilities for the activity carried out in 2026)
• have an altitude of at least 500 m, except for specific and justified situations of isolation or peripheral location, previously certified by the competent municipality (only in the case of aid for particularly disadvantaged localities altitude of at least 800 m).

The application, bearing a revenue stamp and duly completed and signed, must be submitted exclusively electronically to the certified electronic mail(PEC) box of the Department of Commerce, under penalty of inadmissibility.

The application must be accompanied by

• the declaration in lieu of affidavit "de minimis" and/or "de minimis SGEI" aid;
• the information notice pursuant to Articles 13 and 14 of EU Regulation no. 679 of 2016;
• copy of a valid identification document of the applicant (if the application is not digitally signed but with a handwritten signature);
• any delegation/proxy for the completion and submission of the application and the related privacy policy signed by the delegating party together with copies of the identity documents of the delegating and delegated parties
• any certification from the competent Municipality certifying the isolated location of the commercial business(es) that is/are less than 2 km from the applicant commercial business and/or the situation of isolation or peripheral location of the applicant commercial business (the operational units that provide SGEI activities have already provided the certification at the time of assignment)
• If applicable, a copy of the agreements for business units carrying out certain multi-service activities (business units providing SGEI activities have already provided the agreements in the assignment).

Applications may be submitted from 1 to 31 March 2026 for the multi-service activity carried out in the previous calendar year.

Applications submitted outside the deadline or completed using models from previous years are declared inadmissible.

If more than one application is submitted for the same outlet within the deadline, only the last application received in chronological order shall be considered valid.

The interested party is notified of the outcome of the procedure by letter/PEC.

Information on the status of the procedure can be obtained from the competent office (contact details are given in this information sheet).

Failure on the part of the structure to respect the time limit for the procedure may allow the interested party to apply to the Director General of the Department of Crafts, Commerce, Promotion, Sport and Tourism to request the conclusion of the procedure.

Without prejudice to the possibility of appealing to the competent jurisdictional authority, depending on the flaws raised, in the event of a negative outcome it is possible to appeal to the President of the Republic within 120 days from the notification of the measure.