Description
The Digital Facilitation Service Network project provides a free service that aims to provide basic digital support and training. In particular, it offers two types of activities
- Digital facilitation - Personalised individual training, delivered in person at one of the counters open throughout the province.
Book an in-person appointment here
- On-line seminars - Group training through micro-courses in videoconferencing produced and delivered by TSM - Trentino School of Management.
After registering, users can take part in training sessions dedicated to deepening their knowledge of the main online public services.
Fromthe dedicated page of the TSM website or from the following links it is possible to register for the NEW COURSES IN PROGRAMME for 2025.
To take advantage of the online seminars, simply register for one of the proposals below by clicking on the corresponding title.
NEW SEMINARS 2025
Participation in the seminars is free of charge subject to availability.
The live start time is set for 5 p.m.
The seminars will be recorded and will be available for later viewing.
- 15 May and 21 October - The conscious use of digital tools in early childhood (Prof. Cosimo Di Bari)
What is the conscious use of technology in early childhood? How can I educate my child in the conscious and responsible use of digital devices? - 20 May and 11 November - App IO and digital identity: IT Wallet and European wallet (Infocert - dr. Marta Gaia Castella)
What is the IT Wallet? What is the EUDI Wallet? What is new in the use of the IO app? - 27 May and 2 December - Consult real estate and land data online (PaT - Cadastre)
Where can I find information about the real estate I own? How can I consult land data? - 3 June and 10 June - Preparing your tax return (Agenzia delle Entrate - Olivier Ciraldo)
How can I access the online tax return? How is it filled in? What do I need to be able to complete it?
SEMINAR ARCHIVE 2024
From the following section, you can also take advantage of COURSES ALREADY PROVIDED IN THE PAST.
To use the online seminars, simply register for one of the proposals below by clicking on the corresponding title or one of the green buttons at the bottom of the list. Use is possible IMMEDIATELY at the end of the registration process or, at a LATER MOMENT, by clicking on the link received at the email address indicated when completing the data.
- Computer Security
What is a cyber attack? Can I have the same password for all my devices and services? What are 'computer scams'? What is 'phishing'?
You will find answers to these questions in the video with our Computer Security expert, Igor Falcomatà. - TREC+ - Electronic Health Record
What is TreC+? What are its advantages? What functions does it have? Can I install it on my phone what can I do, can someone manage my folder for me?
Our experts Daniela Bonaldi and Diego Conforti will answer these and other questions about TreC+ Cartella sanitaria elettronica. - The Trentino Lavoro portal
What is the Trentino Lavoro portal for? What services does it offer? Can I find job offers?
You will find answers to these questions in the video with our experts on the Trentino Lavoro Portal, Giulia Guidi and Silvia Nisco. - The online services of the Autonomous Province of Trento
What online services are useful for citizens? How can I access the services? How does the Autonomous Province of Trento's online services portal work?
Antonella Lunelli and Matteo Previdi will answer these and other questions concerning the portal and the catalogue of services of the Autonomous Province of Trento. - Digital identity
What is SPID? How does one activate it? What is the Electronic Identity Card? What is PEC and what can it be used for?
These questions are answered in the video with our Digital Identity experts, Marta Gaia Castellan and Italo Della Noce. - Online scams: how to avoid them?
How do online scams happen? What tools do fraudsters use? What can I do to defend myself?
These questions will be answered during the seminar. - Family services in Trentino
What services are available for families? How can I access them?
These questions may be answered during the seminar. - Promoting oneself on the web to find a job and the online CV
How can I best promote my profile? What elements should be included in a CV? What should I pay attention to? - The INPS portal and its services
How do I access the INPS portal? How is it set up? Where can I find what I need?
Stefania Corti will explain how the INPS site is organised, where to find and how to find services, and will give many other indications on the INPS portal - Artificial intelligence: what is it?
Is it to be trusted? What risks are there? And what advantages may there be? What is generative artificial intelligence?
Alessandro Iannella will talk about Artificial Intelligence, delving into related aspects with a focus on so-called 'Generative Artificial Intelligence' (e.g. ChatGPT) - Artificial Intelligence: what is it?
Is it to be trusted? What risks are there? And what advantages may there be? What is Generative Artificial Intelligence?
Alessandro Iannella will talk about Artificial Intelligence, explaining its origins, setting it down in our daily lives, explaining what is meant by the Internet of Things, or what "Generative Artificial Intelligence" is - Online school enrolment - Seminar 1
Focus on primary, junior and senior high school.
How do I enrol my child in school? Which portal do I have to access? How do I access the service?
Denise Alessandri will illustrate in detail the steps to be taken to complete the school enrolment procedure, differentiating according to the relevant educational cycle. - Online school enrolment - Seminar 2
Focus on pre-school and hints on primary, lower and upper secondary school.
How do I enrol my child in school? What should I indicate for early and late registration for pre-school? Which portal should I access?
Denise Alessandri will explain in detail the steps to be taken to complete the school enrolment procedure, differentiating according to the relevant cycle of education.
Users are reminded to read the privacy policy before sending the enrolment application.