Description
TheDigital Facilitation Services Networkproject provides a free service aimed at offering support and basic digital training. Specifically, it offers two types of activity:
- Digital Facilitation – Personalised one-to-one training, delivered in person at one of the service points located throughout the province.
Book an in-person appointment here
- Online seminars – Group training through short video-conference courses produced and delivered byTSM – Trentino School of Management.
Upon registration, users can take part in training sessions designed to explore the main online public services in greater depth.
You can register for the NEW COURSES SCHEDULED for 2026via the dedicated page on the TSM websiteor via the links below.
To take part in the online seminars, simply register for one of the courses listed below by clicking on the relevant title.
NEW SEMINARS 2026
Participation in the seminars is open to all and free of charge, subject to availability.
The live session is scheduled to start at 5.00 pm.
The seminars are recorded and will be available to watch at a later date.
- 14 APRIL– ONLINE SCAMS: HOW CAN YOU PROTECT YOURSELF?
How can I spot a telephone scam? How can I tell if a message is misleading? What are the most common scams? What should I look out for to avoid being scammed? - 12 MAY – ARTIFICIAL INTELLIGENCE: WHAT IS IT AND HOW CAN I USE IT?
What is artificial intelligence? What is AI not? How can AI be useful in everyday life? - 16 JUNE– DIGITAL CITIZENSHIP: WHAT ARE YOUR RIGHTS?
What rights and responsibilities do citizens have when using digital technologies? Which services provide access to the public administration’s online services? - 23 JUNE – TREC: ACCESSING AND BOOKING SERVICES
What is TREC? What actions can you carry out using it? How can I access it?
PREVIOUS SEMINARS AVAILABLE:
ONLINE SCAMS: HOW TO PROTECT YOURSELF?
The IO app and digital identity: IT Wallet and the European Digital Wallet