Activating the Provincial Services Card (CPS)

In order to access online services of the public administration, several authentication methods are available, including the Health Card/Provincial Services Card (CPS).

The card must be equipped with the gold-coloured microchip, which contains the identity certificate and allows access to services while guaranteeing security and privacy.

In order to use the CPS for authentication, it must first be activated.

All citizens who are in possession of a Health Card/Provincial Services Card (CPS) equipped with a microchip.

The card can be activated by:

• the holder, if he/she is an adult or an emancipated minor;
• by a guardian or curator, if the holder is a person under guardianship or curatorship.

To activate the card, it is necessary to go to one of the authorised counters by appointment.

Child Digital Identity

The issuing of a minor's digital identity through activation of the Health Card/CPS by the person exercising parental authority is no longer possible, as it is legally invalid.

In the past, the activation of the minor's digital identity was necessary in order to be able to access the minor's TreC - Cartella Clinica del Cittadino.

Today, citizens interested in accessing the TreC - Cartella Clinica del Cittadino of their minor child must contact the Azienda Provinciale per i Servizi Sanitari.

Information is available on this dedicated page of the Provincial Health Services Agency's portal: https://www.apss.tn.it/Servizi-e-Prestazioni/Accesso-alla-TreC-di-un-minore.

Expiring active health card

If your active health card is expiring and you have received the new one, here you will find all the information you need to continue using it as a Provincial Services Card: Expiring active Health Card

To activate your card you must present:

• Health Card/Provincial Service Card;
• a valid identity document.
• In the case of an emancipated minor, it is also necessary to present the declaration attesting to emancipation; the declaration can be filled in and signed directly at the counter or downloaded in advance from the form provided.

To activate the card of a person under guardianship or curatorship it is necessary to present

• the guardian's or curator's Health Card/Provincial Services Card;
• a valid identity document of the guardian or curator;
• the Health Card/Provincial Services Card of the person under guardianship or curatorship;
• the declaration that he/she is guardian or curator; the declaration can be filled in and signed directly at the counter or beforehand by downloading the form provided.

At the counter, the operator proceeds with card activation and issues the first part of the access codes (PIN/PUK codes and CIP identification code). The second part of the codes is sent preferably by e-mail or, alternatively, by sms.

In order to access online services provided by the public administration, it is necessary to wait for the second part of the access codes to be sent.

In order to use the Tessera Sanitaria-Carta Provinciale dei Servizi (CPS) as an authentication tool for accessing the online services of the public administration, it is necessary, in addition to the PIN/PUK codes , to have a smart card reader and to install drivers on your computer to manage the card in your possession.

The drivers also allow you to change the PIN and unlock it with the PUK, if necessary.

The browsers compatible with the drivers are:

• Internet Explorer, Chrome and Firefox for Windows
• Firefox for Mac and Linux

You can find the links here:

• driver list where to download the available software packages

alternatively

• driver download which leads to the software installation wizard

For further information or help with installation, please refer to the installation guide.