Responsibilities and functions
The information point serves as the main link between the Province and the public. Its aim is to provide information, guidance and assistance, facilitating access to public services and promoting clear, simple and effective communication.
Services offered:
- information on the Province’s activities and how it operates
- guidance on finding provincial laws and other administrative provisions
- Identification of the relevant provincial department
- assistance with completing forms and self-declarations relating to services provided by the Province and its partner organisations
- updates on the outcome of requests already submitted to provincial offices
Assistance with activating the following digital identities:
- CIE (Electronic Identity Card)
- SPID Lepida
- Health Card/CPS
Guidance on how to use the various apps related to digital identity (e.g. TreC+)
To avoid unnecessary waiting times and to ensure better management of service users, it is advisable to book an appointment via one of the following channels at your local service centre:
- by telephone during opening hours
- send an email providing a telephone number so that you can be contacted (the operator will process your request during opening hours).
Booking an appointment ensures priority is given to you when the service is provided.