The Digital Agenda 2022-2024

Ultra-fast networks are the enabling factor for the development and deployment of those innovative services that can make a territory grow. This is why Europe is asking member countries to make ultra-fast connectivity available to all households and to cover inhabited areas with 5G networks by 2030.

The development of digital infrastructures is an integral part of the public sector modernisation strategy: they support the delivery of both public services to citizens and businesses and essential services for the country. These infrastructures must be reliable, secure, energy efficient and economically sustainable. The further pillar enabling the digital transformation of the PA is the adoption of a 'cloud first' approach.

The digital transformation of the PA aims to change the architecture and methods of interconnection between the administrations' databases by achieving full interoperability so that access to services is transversally and universally based on the 'once only' principle. In this way, information on citizens is available to administrations 'once and for all' in an immediate, simple and effective manner, alleviating the time and costs associated with requests for information that are today fragmented among multiple entities.

Improving the quality of digital public services is a prerequisite for a more effective and positive interaction between public administration and citizens, businesses or other public administrations.

The development of the Protocol and Document Management System (PI.Tre) in a cloud-based perspective and the continuation and consolidation of the digitisation of administrative procedures and documentation are aimed at speeding up the approval process of measures for citizens, businesses and other bodies and administrations.

New technologies and digitisation entail new and growing risks, of which the cyber risk is particularly relevant. The devices, software and network connections that make up the cyber space present technological and organisational vulnerabilities that can be maliciously exploited, as demonstrated by the multiplication of cyber attacks that now affect various sectors of society.

Digital competences play a fundamental role in fostering the effective and long-lasting grafting of ongoing innovation processes, the exercise of citizenship rights, conscious participation in democratic dialogue, the ability to respond to the demands of the world of work and to adapt to the evolution of new markets and professions.