The employment services offered by the Job Centre and how to register

By contacting your nearest Employment Agency Job Centre, you can benefit from one or more of the following job search support services:

• Welcome and information
  At the Employment Centre you will be welcomed and receive useful information about
  - labour policy services and interventions
  - employment opportunities in the private and public sectors
  - professions and sectors of activity and trends, also in relation to the local labour market
  - labour relations regulations
  
• Vocational guidance and job accompaniment
  Based on your specificities and needs, the Job Centre operator can offer you
  - orientation activities, carried out through individual or group interviews, with the aim of supporting you in the definition of a work and/or training project, using tools such as the skills assessment (Int. 2.1 of the Labour Policy Interventions Document);
  - job-accompaniment activities to master the typical job-search tools (how to write a CV, how to sit for an interview, etc.) and to come into contact with companies.
  These activities may also be carried out at the network of subjects accredited to the employment services: the Job Centre operator may in fact provide you with a purchase order to be spent at one of the subjects accredited to the employment services for the implementation of the agreed service.
  
• Guidance and job placement services for specific target groups
  - Disabled and disadvantaged persons pursuant to Law 68/1999
  - Foreigners
  - Women

• Support in the use of job search and training platforms
  - Trentino Lavoro Portal - Provincial portal of employment services
  - Portal Formazione X Te - Provincial portal of vocational training offers
  - EDO - E-learning platform for acquiring basic digital skills
  - SIISL - Job search and training platform
  - AppLI - Virtual job orientation assistant for 18-35 year olds

• Training and/or orientation traineeship opportunities
  The Job Centre operator, based on your needs and characteristics, can also offer you an apprenticeship experience, through which you can gain practical experience within a company organisation, with the aim of facilitating and acquiring greater professional competence.
  Go to the dedicated page to find out more
  
• Matching job supply and demand
  The Job Centre also promotes matching between jobseekers and companies that are looking for staff. The jobseeker is facilitated in meeting companies through
  - registration in the job centre's database
  In each job centre there is a database to which it is possible to register, by having an interview with an operator. This interview focuses on the profession sought, skills possessed, experience, availability for working hours and travel, type of contract, etc. Following a specific company request, the Job Centre carries out a targeted search within the database and makes available to the company the CVs of workers who meet the requirements sought.
  - application in recruitment campaigns
  Throughout the year, Agenzia del Lavoro promotes recruitment campaigns relating to the sectors and professions most in demand, to which interested persons can apply and through which companies can request staff. The campaigns range from jobs in summer or winter tourism to the agricultural sector, from handicrafts to babysitting. Active campaigns to which you can apply are published on the homepage of the Agenzia del Lavoro website and periodically publicised on social media and other provincial channels.
  - participation in career days and other recruiting events
  The Job Centre periodically promotes direct meetings between jobseekers and companies in the area.
  - support in applying for jobs published on the Trentino Lavoro portal
  The Job Centre operator can also support you in applying for jobs published on the Trentino Lavoro portal. Remember that you can also use the portal independently!

• Working abroad - EURES services
  If you wish to work abroad, Agenzia del Lavoro provides a service to support European mobility. This is Eures (European Employment Services), an information and guidance network on the EU labour market set up to facilitate the geographical and professional mobility of workers.
  Go to the dedicated page to find out more
  
• Socially useful work
  In order to facilitate the integration of weak individuals into the world of work, as well as to encourage the social and work rehabilitation of individuals in socially disadvantaged situations, Agenzia del Lavoro supports the activation of socially useful initiatives promoted by Local Authorities and IPABs. In the Job Centres you can find specific information for these types of users and applications can be submitted.
  Go to the dedicated page to learn more
  
• Training courses and initiatives
  At the Job Centre you can find out about the training opportunities available to enhance your transversal and professional skills and enrol in them.
  Go to the dedicated page to learn more

Who can apply to the Job Centre:

• Unemployed jobseekers
• Persons at risk of unemployment (who have received a dismissal letter)
• Employed persons intending to change jobs
• Workers suspended in the Wage Guarantee Fund
• Disabled jobseekers
• Disadvantaged and/or particularly fragile jobseekers
• Foreign jobseekers
• ...in general, all those who need information and services for work

To access job search services contact your nearest Job Centre and follow these three steps:

1. register, if you have not already done so, with the Job Centre
   If you do not have a job and are looking for one, you can register with the Job Centre as 'unemployed' by declaring your immediate availability for work (DID).
   Depending on your situation, there are three different ways to register:
   
   1) If you have finished a job and are entitled to NASpi or DIS-Coll
   If you have terminated a job and are eligible for NASpi (New Social Insurance for Employment - unemployment benefit) or DIS-Coll, you must
   - either apply at a trusted patronage;
   - or, apply online at the INPS website.
   By applying for NASpi you automatically register as unemployed at the Employment Centre.
   Afterwards, you will have to go to your nearest Job Centre to receive services to help you find another job.
   
   2) If you are not working and not entitled to NASpi or DIS-Coll
   If you are not entitled to NASpi you can register as unemployed at the Job Centre
   - using the online procedure on the ANPAL (National Agency for Active Employment Policies) website;
   - or you can go to the Job Centre for help with this procedure.
   
   3) If you are at risk of unemployment
   If you have received a dismissal letter, you can register with the Job Centre exclusively using the online procedure on the ANPAL website.
   
   NB! If you are working but need/want to change jobs, you do not need to register with the Job Centre; go directly to steps 2 and 3.
   
2. do the profiling
   At the Job Centre you will be "profiled" through a series of questions useful for defining your professional history in order to measure your employability.
   
3. sign the personalised service pact and discover the dedicated services
   Depending on the degree and type of need revealed during the profiling phase, you may be offered one or more services, agreed upon in a customised Service Pact. The Service Pact is an agreement signed between the person and the Job Centre and within it all the information relating to the rights and duties of the person registered with the Job Centre, the personalised services agreed upon and the commitment of both parties to complete these activities are detailed.

For more information

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