Managing a hotel

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How to manage a hotel accommodation facility of the hotel, hotel garnì, RTA/residence tourist hotel, hotel village type.

Description

The commencement of the activity is concurrent with the transmission of the SCIA to the Municipality where the property intended for hotel activity is located.

The Tourism Service consequently registers the accommodation facility in the provincial Tourism Information System and communicates the credentials for access to the STU system.

The regulatory obligations in the management of a hotel facility are:

  • Online declaration of the personal details of guests accommodated to the State Police. The legal requirement for all accommodation facilities to send their lodging details online came into force on 22 December 2011 with law no. 214 and was reinforced with the provisions of the decree law of 7 January 2013.
  • Payment of the TOURIST TAX to Trentino Riscossioni. The Provincial Tourist Tax is payable to the Autonomous Province of Trento and is collected by the managers of accommodation facilities, who assume the role of tax substitute pursuant to art. 64 of Presidential Decree no. 600/1973. The collection, control, reimbursement and any other management activity of the tax, including administrative sanctions, is entrusted to Trentino Riscossioni S.p.A.

If, in addition to the hotel business, you intend to set up a food and beverage business open to the public, you must initiate the appropriate procedure with your municipality(Provincial Law 14/07/2000 n. 9)

Who it's for

Owners or managers of a hotel establishment

What to do

Once the accommodation facility has been entered into the Tourism Information System (STU), the Accommodation and Tourism Professions Office of the Tourism Service will communicate the credentials to be able to directly access their own personal information and obtain the production of simple processing of their data.

The manager of the accommodation establishment must take the following steps to comply with the legal obligations set out in the regulations in force:

  • Acquisition, indication and display of the CIN (see all information)
  • On-line sending of guest arrivals and departures (ex ISTAT model C-59) for statistical purposes aimed at monitoring guests in accommodation facilities. In Trentino it is possible to send the tourist movement to the Provincial Tourist Information System using one of the submission options provided, in agreement with your Promotion Board. (see all information)
  • On-line communication of guests' personal details by entering the data in the Public Safetyweb system (formerly accommodation files).
    All establishments offering hospitality (regardless of the number of days of stay) are obliged to report exclusively online, within 24 hours of arrival, the details of guests accommodated by entering the data manually in the Weballoggiati system of Public Security or through a compatible file produced by their own management system. (See all information)by Public Safety).
  • Collection and payment of the Accommodation Tax. This tax is payable by every person who stays overnight in accommodation facilities located in the province and is applied to every overnight stay of up to 10 consecutive nights on the basis of the rates approved by the Provincial Council for its type and area. (see the dedicated PAYMENTS section). At the end of each four-month period, the declaration and payment of the amount collected must be made via the website PAGOSEMPLICE using the credentials provided by Trentino Riscossioni. (see all information).

Documents

Reference regulations

Disciplina degli esercizi alberghieri ed extra-alberghieri e promozione della qualità della ricettività turistica

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Regolamento di esecuzione della legge provinciale 15 maggio 2002, n. 7 'Disciplina degli esercizi alberghieri ed extra-alberghieri e promozione della qualità della ricettività turistica'

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Disciplina dell'esercizio dell'attività di somministrazione di alimenti e bevande e dell'attività alberghiera, nonché modifica all'articolo 74 della legge provinciale 29 aprile 1983, n. 12 in materia di personale

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Additional information

Links to external websites

Related services/Other services

Opening a hotel

How to open a hotel accommodation establishment: hotel, hotel garnì, RTA/residence tourist hotel, hotel village, condhotel.ATTENTION: as of 6 August 2024, it is no longer necessary to obtain a correspondence visa for the realisation of building works subject to a building permit.

Online reporting of guest attendance to ISTAT and Public Safety

How to send online the ISTAT C59 data and Public Safety files to fulfil the legal obligations to communicate arrivals and departures of guests in hotel - non-hotel accommodation and private accommodation for tourist use

Last modified: 10/06/2025 9:32 am

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