Launch and provision of services through Service Vouchers - 2022/2024

  • Active

Before proceeding with the provision of services, the organisation is obliged to complete some mandatory steps.

Description

Prior to the start of the service financed by the Voucher, the Managing Authority must

  1. formally enter into a contract with the Managing Authority of the European Social Fund (no service will be recognised prior to the signing of the contract)
  2. stipulate for all the minors who benefit from the services provided (even those who do not benefit from the Service Vouchers) appropriate insurance policies, in compliance with the maximum coverage provided for by the Criteria and implementation methods for Service Vouchers - period 1 September 2022 - 31 December 2024 and link them telematically to the Vouchers;
  3. collect for each minor, at the Ad Personam Multifunctional Structure, the paper attendance Register (for appointments contact the toll-free number 800 163870)
  4. enter the "Start of Activity" communication in the computer system within 180 days from the issue of the Voucher, linking the insurance policies and the Attendance Register(s). For the modalities please consult the Activation and Payment Manual;
  5. verify, for minors aged 3 months - 6 years, compliance with thevaccination obligation provided for by Decree Law no. 73/2017 converted with amendments by Law no. 119/2017 containing "Urgent provisions on the subject of vaccine prevention, infectious diseases and disputes relating to the administration of medicines" and the provisions of Provincial Council Resolutions no. 1021/2017 and no. 1462/2017 as amended.

For information on the complete process to be followed for the "Provision of services usable through Service Vouchers" please consult the following pages:

- Provision of services through Service Vouchers - period 2022-2024

- Provision of services through Service Vouchers - period 2025-2027

Restrictions

During the provision of services, the Attendance Register associated with the child must be completed and signed on a daily basis. Only the hours of service actually rendered and correctly indicated in the Attendance Register are recognised, to the extent budgeted in the PES. If the Voucher holder or other parent/delegate does not sign the Register, the entire cost of the service provided for the days not signed shall be borne by him/her.

The Service Voucher does not recognise any contribution in the event of the child's absence, for whatever reason, nor in the event of the absence from work of the Voucher holder for holidays and/or unpaid leave other than parental leave for another child. On the other hand, part of the costs relating to educational services for the care and custody of minors is covered if the Voucher holder is absent from work for: medical examinations, rehabilitation following injury or in day hospital, hospital or care centre admissions, illnesses, maternity leave and parental leave for another minor who is not the beneficiary of the services requested with the Service Voucher, leave from work as provided for in the employment contract.

The services must be provided as set out in the Service Delivery Project (PES) attached to the Service Voucher application and must be completed within 12 months from activation, after which the Voucher becomes unusable. Modifications are possible, subject to authorisation by the Provincial Administration through the Ad Personam Multifunctional Structure, in the following cases

  1. change of the Service Provider, exclusively in exceptional cases, due to the objective impossibility of utilising all or part of the services initially envisaged, subject to the release by the original Service Provider of the unused portion of the Service Voucher;
  2. change in the type of services requested, in whole or in part, if the minor who is the beneficiary of the services is no longer of the age required, or if a new minor is added, or if the applicant and the Granting Body agree on a different service arrangement for the same minor (e.g. change of location, changes in attendance, etc.).

In both cases, it is necessary to resubmit the PES to the Ad Personam Structure, jointly signed by the Responsible Party and the holder of the Service Voucher, through the online management system. For the modalities it is suggested to read the relative Variations and Release Manual.

Additions to the amount envisaged by the PES are never allowed.

In the event of a reduction of at least 30% in the costs of the services, the Issuing Authority may ask the Voucher holder for compensation equal to 10% of the initial value of the Voucher itself.

Who it's for

The procedure must be followed by all entities providing services that can be used through Service Vouchers.

What to do

The procedure must be carried out online, by connecting to the reserved area of the European Social Fund Information System.

Costs

FREE

Access the service

Access to the reserved area of the European Social Fund Information System

Authentication

User ID and Password

Documents

Reference regulations

Guida alla procedura di attivazione e pagamento dei Buoni di Servizio da parte degli Enti accreditati per la Gestione dei Buoni di Servizio

Read more

Guida alla procedura informatica per variazioni e svincolo dei P.E.S. (Progetto di Erogazione del Servizio/Servizi conciliativi)

Read more

Contacts

Struttura Multifunzionale Territoriale Ad Personam

Numero verde:
800 163870

E-mail:
adpersonam.fse@provincia.tn.it

monday
08.30-17.30
tuesday
08.30-17.30
wednesday
08.30-17.30
thursday
08.30-17.30
friday
08.30-17.30
Validity start date 05/02/2023

Contatti di Umse europa

Email - Segreteria:
umse.europa@provincia.tn.it

Pec - Segreteria:
fondi.europei@pec.provincia.tn.it

Telefono - Segreteria:
0461.495322

Fax - Segreteria:
0461.491201

Additional information

Related services/Other services

Provision of services through Service Vouchers - period 2022-2024

Criteria and modalities for entities intending to provide services using Service Vouchers, already included in the special list (for the modalities of inclusion in the list of entities providing services with Service Vouchers click here).

Last modified: 10/06/2025 9:07 am

Sito web OpenCity Italia · Site editors access