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Request to visit the 112 Single Emergency Call Centre

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On this page you can request a visit to the Single Emergency Centre.

Description

For the adult audience, the activity includes an on-site presentation on the characteristics of the Single Emergency Number and its functioning, the technologies available to the 1-1-2 Operators and the functioning of the WhereAreU APP. This is followed by a visit to the actual Centre, with a look at the computer applications and the possibility of making test calls, so as to see the work of the Single Emergency Response Centre Operators in practice.

For the youngest, after a brief presentation, there will instead be games aimed at learning interactively what the 1-1-2 is and how it works.

Who it's for

The activity is aimed at organisations, relief associations and schools.

What to do

You can make your request by clicking on the appropriate section below and filling in the form.

What you need

Documents to be submitted

You must have SPID, the CIE or CPS/CNS to be able to fill in the application form.

Timeframes and deadlines

For service reasons, the possibility of requesting visits to the Single Emergency Call Centre may occasionally be suspended.

Access the service

Nella presente pagina è possibile richiedere la visita presso la Centrale Unica di Emergenza. 

Authentication

Electronic Identity Card (CIE)
SPID Level 1
National Services Card (CNS)
Provincial Services Card (CPS)

Additional information

Last modified: 26/11/2025 11:31 am

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