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How to apply for renewal of Open brand certification

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A voluntary quality certification awarded to public and private organisations operating in the Trentino region that ensure their premises and services are accessible and usable by people with disabilities.

Marchio Open

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On 1 November 2026, the Open Mark Certification Guidelines and the fourteen (14) sector-specific regulations, approved by Provincial Council Resolution No. 1032 of 10 July 2026,cameinto force. 

Description

Open-brand certification may be applied for in the following 14 categories:

  1. accommodation facilities
  2. holiday homes and flats
  3. restaurants
  4. bars
  5. retail outlets
  6. Events
  7. cultural and sporting venues
  8. historic sites
  9. art and exhibition venues
  10. offices
  11. schools and universities
  12. outdoor venues
  13. ski lifts
  14. outdoor accommodation facilities

Who it's for

Public or private organisations operating within the province of Trento.

What to do

The procedure for renewing Open Mark certification involves the stages described for the certification award procedure (Article 5 of the Open Mark Certification Guidelines):
• Preliminary stage: Self-assessment and verification by the auditor
• First stage: Application for Open Mark certification
• Second stage: Preliminary assessment by the managing body
• Third stage: Granting of Open Mark certification

Before the expiry of the three-year validity period of the Open Mark certification, the certified entity, for the purposes of renewing Open mark certification, must verify that it meets all the requirements on the basis of which the certification was originally issued or last renewed, subject to the possibility that optional requirements may be replaced and/or supplemented by additional requirements, provided that the minimum score required by the relevant Specification is met.

The Open Mark certified entity shall engage an accredited verifier to verify continued compliance with the requirements and shall submit, at least 60 days before the expiry of the certification, an application to the UMSE (Development and Support for Social Cohesion Policies) for the renewal of the Open Mark certification for a further three years. The applicant must attach to the application the verification report (together with the relevant technical document) and the declaration of compliance issued by the verifier.

Within 60 days of the day following receipt of the renewal application, UMSE – Development and Support for Social Cohesion Policies – shall, following the preliminary assessment, confirm or revoke the Open Mark certification by means of its own decision and shall notify the applicant and the Open Mark verifier accordingly.

Upon confirmation of the Open Mark certification, the applicant is authorised to use the mark for a further three years and retains their entry in the ‘Open Mark Organisations’ subsection of the Register referred to in Article 16 of Provincial Law 1/2011.

What you need

Documents to be submitted

  • Open Mark Certification Renewal Application Form
  • Verifier’s Declaration of Compliance
  • Verification report for the scope of activity, drawn up by the verifier, and related technical document and related technical document
  • Confirmation of having read the privacy policy

Forms

Timeframes and deadlines

The application for renewal of Open mark certification must be submitted at least 60 days before the three-year expiry date of the Open mark certification.

60 days

Maximum no. of waiting days

From the day following receipt of the application

Validity of the Open mark

Following the submission of the application and upon completion of the preliminary assessment, the UMSE for the Development and Support of Social Cohesion Policies confirms the Open mark certification and notifies the applicant and the auditor that their registration in the ‘Open Mark Organisations’ of the Register referred to in Article 16 of Provincial Law 1/2011.

Upon confirmation of the Open Mark certification, the applicant is authorised to use the mark for a further three years.

Costs

Stamp duty
16 Euro

if not exempt, if not exempt pursuant to Presidential Decree 642/72, Annex B, Articles 16 and 27-bis and/or pursuant to Legislative Decree 117/2017, Article 82, paragraph 5

Costs relating to the activities of auditors, as set out in the Auditor Accreditation Manual (Provincial Executive Resolution No. 1506 of 18 August 2023 and subsequent Provincial Council Resolution No. 2423 of 21 December 2023) and referred to in the new Open Mark Certification Guidelines approved by Provincial Council Resolution No. 1032 of 10 July 2026.

Documents

Reference regulations

Disposizioni per l'attuazione delle politiche a favore delle persone con disabilità

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Sistema integrato delle politiche strutturali per la promozione del benessere familiare e della natalità

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Certificazione di Marchio Open: Integrazione Registro dei soggetti pubblici e privati che aderiscono al distretto per la famiglia di cui all'art. 16 comma 2 Legge provinciale 2 marzo 2011, n. 1 'Sistema integrato delle politiche strutturali per la promozione del benessere familiare e della natalità' con le Sottosezioni aggiunte 'Sottosezione Organizzazioni Marchio Open' e 'Sottosezione Verificatori di Marchio Open'. Approvazione 'Manuale per l'accreditamento Verificatori di marchio Open'. Modifica delle deliberazioni di Giunta provinciale n. 845/2023 e n. 1171/2023.

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Certificazione di Marchio Open. Modifica alla deliberazione Giunta Provinciale n. 1506 del 28
agosto 2023

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Approvazione delle "Linee guida certificazione marchio Open" e dei quattordici (14) Disciplinari di ambito. Legge provinciale 10 settembre 2023 n. 8, articolo 19 commi 4 bis e 4 ter.

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Contacts

Contatti di Ufficio family audit, marchi e certificazioni

Email - Segreteria:
familyaudit@provincia.tn.it

Pec - Segreteria:
agenzia.coesionesociale@pec.provincia.tn.it

Telefono - Segreteria:
0461.493236

Fax - Segreteria:
0461.494111

Contatti di Umse sviluppo e supporto alle politiche di coesione sociale

Email - Segreteria:
umse.coesionesociale@provincia.tn.it

Pec - Segreteria:
umse.coesionesociale@pec.provincia.tn.it

Telefono - Segreteria:
0461.494110

Fax - Segreteria:
0461.494111

Additional information

Links to external websites

Related services/Other services

How to apply for Open Mark certification

A voluntary quality certification awarded to public and private organisations operating in the Trentino region that ensure their premises and services are accessible and usable by people with disabilities.

Last modified: 30/10/2026 12:24 pm

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