The home as the primary setting for care and telemedicine – Local operations centres

The Local Operations Centres (COT) represent an innovative organisational modeldesigned to coordinate the management of patients incollaboration with the services and professionals involved in the various areas of care, such as:

• the emergency and urgent care network, i.e. the network of health services designed to respond to medical emergencies and urgent cases;
• the 116117 operations centre, which has replaced the freephone number for booking scheduled ambulance transport;
• the services and professionals involved in the various areas of care, such as home care with patient tracking and monitoring, community care centres and community hospitals.  

To liaise and coordinate home-based services with various local, social and healthcare services, hospitals and the emergency services network.

Provincialtarget: 5 local operations centres, withorganisation-wide interconnection and devices to support staff and patients.

The Autonomous Province of Trento, in its capacity as the implementing body, utilisesthe Trentino Integrated University Health Authority (Asuit) as its delegated implementing body.

The implementation of the PNRR in Trentino forms an integral part of the provincial policy framework for sustainable development, in line with the policies set out in the Provincial Economic and Financial Document and the related Update Note.

PNRR funding: €1,608,034.72

The project has achieved its target of establishing five local operations centres in the areas of Riva del Garda, Cles, Rovereto, Trento and Pergine Valsugana.

Investments were also made in devices to support staff and patients, as well as inthe organisation’s network infrastructure.

The five regional operations centres are fully operational and have been certified by an independent engineer in accordance with the criteria set out by the Ministry of Health, with regard to the centres’ structural, organisational and technological standards.