Support and Assistance Service for Victims of Crime

The co-design process is aimed at defining and implementing a final integrated project for the Support and Assistance Service for Victims of Crime. The expected outcome is:

• the definition of a final integrated project which, based on the preliminary project attached to the Notice, sets out the types of measures and how they are to be implemented, the financial plan and the organisational structure;
• the implementation of the final integrated project referred to in the previous point, involving all the organisations participating in the co-design process that are willing to contribute to its implementation.

The Assistance and Support Service for Victims of Crime is a generalist service with universal access, designed to offer reception, support and guidance to anyone who has suffered physical, psychological, emotional or financial harm as a result of a criminal offence.

Applications for admission may be submitted by entities meeting the following requirements:

• be registered in the Single National Register of the Third Sector (RUNTS) as a Third Sector Organisation (ETS), in accordance with Article 45 of Legislative Decree No. 117 of 3 July 2017;
• hold definitive authorisation and accreditation to operate in the social care sector in the province of Trento, in accordance with Articles 4 and 6 of the Regulations referred to in Provincial Decree No. 3-78/Leg of 9 April 2018, No. 3-78/Leg, for the ‘social helpdesk’ service category in the Catalogue of Services or, alternatively, hold the definitive authorisation and accreditation to operate in the social care sector for the functional grouping of adult care/residential care;
• have objectives set out in its Articles of Association consistent with the protection of persons who have suffered physical, psychological or financial harm resulting from the violation of their rights;
• have gained, in the 5 years preceding the date of approval of this Notice, at least 3 years’ experience – which need not be continuous – both in managing support and guidance activities for people who have suffered physical, psychological or financial harm resulting from the violation of their rights, and in networking;
• not fall under any of the grounds for exclusion set out in Articles 94, 95 and 97 of Legislative Decree 36 of 2023 (Public Contracts Code), applied by analogy and insofar as they are compatible with this procedure.

Participation by a consortium of several ETSs is permitted. If the ETSs are not already formally established as a consortium at the time of submitting their application, they must submit a declaration of commitment to form a consortium.
In this case, formal incorporation must take place before the Agreement is signed. Where participation is in the form of a consortium, all members must meet the requirements.

ETSs must submit their application to participate to the following email address: umse.prevenzionecriminalita@pec.provincia.tn.it, drawn up in accordance with the template published below, no later than 25 November 2026 at 23.59.
In the event of an application for participation by a group of ETSs being formed, the ETSs must also attach to the application a declaration of commitment to the grouping, to be formalised prior to the signing of the Agreement, drawn up in accordance with the template published below.

The documents to be submitted are:

• the application form, accompanied by the privacy notice and a photocopy of the applicant’s identity document (only if the application is signed by hand and sent by post or email), any power of attorney authorising the completion and submission of the application, together with the relevant privacy notice signed by the person granting the power of attorney;
• a declaration in lieu of certification and an affidavit concerning the organisation’s general requirements;
• a declaration of commitment to form an association, in the case of participation as a group comprising several ETS organisations in the process of being established.

Applications must be submitted by 25 November 2026, 11.59 pm, at the latest.