MuoverSi

MuoverSi is a transport and accompaniment system for people with disabilities carried out in the Autonomous Province of Trento, from the person's home to various destinations, related to work, study, health, leisure.

MuoverSi is a service aimed at promoting the autonomy of the user, who, once he/she has been admitted and has paid the registration fee and the mileage vouchers assigned (from a minimum of 200 to a maximum of 10,000), may choose the provider of the transport service, which has an agreement with the Province.

It is possible to submit the new application, as well as any reports/complaints regarding the service, through the digital channels at the bottom of this page.I n the meantime, while waiting for the entire system to be digitalised, the other applications remain paper-based at the moment, and can be downloaded from the forms section of this page.

For more details regarding the allocation of kilometres and the whole service in general, please consult the Guide available in the documents section.

• Fixed fee for admission to the service for all: 40.00 euros, which allows the acquisition of 200 kilometre vouchers;
• Variable fee: for the acquisition of kilometres in excess of the 200 minimum activation fee, the cost varies according to the ICEF;
• Additional kilometres: if the allocated kilometres are exhausted, it is possible to request additional kilometres at a cost of 0.50 €/km by filling out the appropriate form.

People with disabilities resident in the Province of Trento, or domiciled in the Province of Trento for work or study reasons, with certification attesting to the disability condition:

• code 05
• code 06
• code 07
• severe low vision
• total or partial blindness
• law 104/1992, art. 3, paragraph 3 (intensive support needs with severe limitation of walking ability).

The application may be submitted by the user or by the person legally representing him/her (e.g. guardian, curator, support administrator, parent in the case of minors).

Applications for admission and any reports/complaints can only be submitted online, via the digital channels on this page; SPID, CIE or CPS/CNS are required for access.

For other applications (request for additional kilometres, request for additional accompaniment, request for duplicate card, request for reimbursement of sums paid, report of out-of-province travel) it is necessary to download and complete the forms in the forms section and send them to the administration by one of the following methods

- transmission to PEC umse.disabili_integrasociosan@pec.provincia.tn.it

- hand-delivery to the MuoverSi desk, which is located at the offices of the Handicrea Cooperative in Via San Martino 46 in Trento - tel. 0461/239396 (it is also possible to submit applications at the Disability Counters of the Handicrea Cooperative located throughout the province, however it is advisable to call the above-mentioned number first); for all information regarding the MuoverSi service, you can write directly to muoversi@provincia.tn.it

- hand-delivery at PAT branch offices

- dispatch by postal service by registered letter with acknowledgement of receipt to the above address.

Please note that PAT also offers a free service by appointment with the aim of providing support to citizens on digital public services.

For applications submitted via digital channels, follow the online procedure and enter the attachments required by the system; for paper applications, the attachments to be submitted with the relevant application are indicated inside each form.

New applications may be submitted throughout the year, those submitted after 30 September are taken into account for the allocation of mileage vouchers from the following calendar year.

Once the application has been filled in and sent, the user receives a letter informing him/her of the start of the procedure (by e-mail) and a second letter accepting the application.

With the letter of acceptance, the user is notified of the allocated mileage vouchers and sent an identification card to make the trips. With this letter you can go to one of the Tax Assistance Centres to calculate the fee to be paid.

The administrative procedure is considered to be ex officio terminated if the user does not pay the fixed admission fee or the fee calculated at the CAF within 90 days from the notification of acceptance of the application.

To make the payment, it is necessary to connect to https://mypay.provincia.tn.it/pa/home.html - select 'Other payment types' - entity 'Autonomous Province of Trento' - payment type 'MUOVERSI Transport and accompaniment service'.

The payment, through PagoPa, can be made directly online or by preparing a payment notice that can be paid at bank counters, Sisal and Lottomatica circuits (tobacconists) or at other PagoPa-enabled counters. Operating instructions for making electronic payments can be found at www.pagopa.provincia.tn.it.